How can I prepare for the digital purchasing experience?
Transfer Title & Complete Registration
This step determines who will be listed on the title and DMV paperwork of your Rivian, including any co-registrants.
Both primary and co-registrants must be present on vehicle delivery day to sign the DMV paperwork. If applying for financing through Rivian Financial Services (RFS) (which happens later in the process), the co-registrant will need to be included in the credit application as a co-applicant.
You’ll need the following items:
A photo of your valid driver’s license (front and back)
A photo of your co-registrant’s driver’s license (if applicable) (front and back)
A photo of your license plate and a copy of the registration card (if transferring license plates in states where applicable)
The US address where your vehicle will be registered
Your preference for front license plate mount installation noted (if applicable in your state)
If registering the vehicle as a business you will be asked for:
Your legal business name
Your business address
Your business license
Your Federal Employer Identification Number (FEIN)
You may also be asked for additional business documents. These documents may include specific verbiage on the business letterhead and an email from notorize.com for notary verification procedures.
Trade-in a Vehicle
Getting a quote:
If you’re interested in trading-in a vehicle and would like to receive a trade-in offer from Rivian, you’ll need the following trade-in vehicle info:
Trade-in vehicle’s VIN (Vehicle Identification Number) or license plate number
Trade-in vehicle’s trim level
Trade-in vehicle’s transmission type (automatic or manual)
Trade-in vehicle’s current mileage
Note: there is no obligation to take any offer you receive.
Don’t need to trade-in a vehicle?
Simply hit the “Skip” button to continue to “Apply for Financing”.
Decided to accept the Rivian trade-in offer?
You’ll need to complete the required information and upload a photo of the trade-in vehicle’s title if you currently hold it. You’ll also need to have the physical title with you on your Rivian’s delivery day. If you do not hold the title, you will still need to upload a copy of the vehicle’s registration.
Have a current loan on your trade-in vehicle?
You’ll need the lien holder’s name and your account number ready to enter during this step.
Note: Some vehicle trade-in quotes may require a manual review from our remarketing team. If this occurs, you’ll receive a notice on your account page after completing this step and will be sent an update via email after the review is completed to see your trade-in offer.
Apply for Financing
During this step, you’ll be able to apply for financing through Rivian Financial Services, bring your own vehicle financing, or select cash payment.
Rivian Financial Services (RFS)
The fastest and most convenient financing option is through Rivian Financial Services where you can select the loan term, down payment, and monthly payment that best fits your need.
You are under no obligation to take the finance offer presented.
Here is what you’ll need for the RFS finance application for you and your co-applicant (if applicable):
Make sure that the credit bureau reports for you and your co-applicant (if applicable) are not frozen
You and your co-applicant’s (if applicable) full legal names, phone numbers and email addresses
You and your co-applicant’s (if applicable) Social Security Number
Employment information (including income, employer’s name and phone number, years at job and any additional income information)
Home details (including whether you rent, own or something else; monthly payment; address and time at current residence)
Note: If applying through RFS, your application may need a manual review. If this occurs, you’ll be notified on your account page after submitting your loan application, and you will receive an email with your loan application results.
If you plan to use third-party financing, please follow these steps:
Get approval from the finance provider of your choosing (your transaction’s Purchase Summary or Purchase Agreement can be provided to your lender to assist in securing your approval and loan).
Once approved, confirm the lien holder information including the lender name, your financed amount, and the lender’s method of payment (Check, Wire, or ACH).
Submit final payment for delivery. Before your vehicle is delivered, you must submit the financed amount and any balance directly to Rivian.
Please upload the corresponding proof of 3rd party financing payment, i.e. photo of the check and tracking number or wire transfer receipt.
In this step, you’ll have the option to insure your Rivian. Rivian Insurance is designed specifically for your R1 vehicle. You’ll be able to quickly receive a Rivian Insurance quote for your new Rivian, any other vehicles you own, as well as home and umbrella insurance products.
If you are interested in Rivian Insurance, you may start insurance quote process and get Rivian recommended coverages or customize the coverages that you want.
To receive a quote, you’ll need the following:
VINs for any additional vehicles you'd like to include in your plan.
Driver's license information for all drivers in your household.
Information about any additional insurance coverages you currently have and wish to bundle.
If you need assistance, our Rivian Insurance Advisors are happy to help throughout the process and may be contacted using the information below:
Phone: 888-RIVIAN-8 (888-748-4268)
Hours of Operations: Monday – Friday from 7 AM to 7PM (CST)
If you are using your own insurance provider, you will need a photo or PDF copy of your insurance card with your R1 vehicle's VIN added to the policy prior to the day of delivery (can be found on your Rivian Account's Purchase Summary page or provided by your Guide).
Your outside insurance policy must be active on or prior to your scheduled delivery date.
Note: Rivian registers your new vehicle on your behalf. Collecting proof of insurance with your Rivian R1 vehicle’s VIN number and submitting it to the DMV is one step we take to ensure a rapid and smooth registration process.
This step will notify you if there are any additional documents needed after completion of the previous steps in the purchase process. If you skipped a document upload opportunity in a prior step, you could always come back to this step to complete any required uploads.
You will be prompted to electronically sign your transaction documents including your Purchase Agreement and any state-specific additional documents. We use a service called OneSpan. Any co-registrants / co-applicants on the transaction will receive contracts via e-mail for their required signatures.
Please select your preferred payment method for your vehicle down payment (if applicable). Depending on the method you select, you’ll be given instructions on how to complete the process. Payment should be submitted 48 hours prior to scheduled delivery to avoid any delivery delays.
Accepted payment methods are ACH via Plaid, Wire transfer or Certified/cashier’s check (CA & IL).
Please select your delivery preferences:
Delivery format: service center pickups or home delivery (where available)
Delivery experience: guided or touchless (with or without an in-person vehicle walk through)
Select your date and time for delivery
Let your Rivian Guide know if you have any special delivery instructions to get to you (gated community, parking restrictions, etc)
Download the Rivian app (Android OS 9+ or Apple iOS 14+) – you’ll need it to accept delivery
Note: For certain delivery addresses, we may use third-party shipping to deliver your Rivian, which will require all payment to be submitted prior to scheduling delivery. Your Guide will let you know if this is necessary.
You can always reach out to your Rivian Guide if you have additional questions regarding the digital purchasing experience.