At launch, all benefits will be complimentary. In the future, access to certain benefits may require a fee. More details are available here.

Will there be a cost to Membership?

About charging

About our vehicles

About preordering

Profile and password

Customer support

Account

Adventure Gear

At home

Battery and range

Careers

On the road

Charging

Who we are

Company

Preparing for delivery

Registration and fees

Delivery

Demo drives

Deposits and refunds

Driver +

Features and functionality

Financing and payments

Fleet

Orders and returns

Gear Shop

General specifications

Incentives

Insurance

Membership

Off-road performance

Orders, cancelations and returns

Servicing a Rivian vehicle

Roadside Assistance

Service

Warranty

Vehicle

Support documents

Ownership

Packages and options

Preordering and configuring

Vehicles

Storage

Specifications

Products

Trade-ins

Purchasing process

Visit us

Rivian experiences

Purchasing

navigation-r1t

navigation-r1s

navigation-gear-shop

navigation-fleet

Our Company - Quote Image - Desktop

Our Company

Stories

Terms

Privacy

Legal

Footer Media

Footer Newsletter Background Circle

navigation-experience-purchasing

Venice Hub

navigation-experience-charging

Investors

navigation-experience-membership

navigation-experience-insurance

Newsroom

navigation-experience-service

Support

instagram

Instagram

twitter

Twitter

youtube

Youtube

linkedin

LinkedIn

Header - Desktop

Header Logo

Rivian Logo Lockup - White

Sign In

Sign Out

navigation-experience-overview

Experience

Overview

Keys-Thumbnail-desktop

Unlock your Rivian

Stories - Everything in its place - desktop

Everything in its place

Stories - Software: The never-ending road trip - desktop

Software: The never-ending road trip

navigation-support

Home

Preview Event Page

Venice

Forever

Investor Relations

Chat

Contact us any time. We typically respond within one business day.

customerservice@rivian.com

Email

(888) RIVIAN1

Call

Contact us

Did you get the answer you needed?

{title} - Support Center - Rivian

Rivian Support

General Customer Service Phone

Support Search

Will there be a cost to Membership? - Support Center - Rivian