How can I prepare for the digital purchasing experience? (Canada)

Vehicle Registration

This step determines who will be listed on the provincial registration paperwork of your Rivian. You will be required to work with a licensed broker to register the vehicle with Insurance Corporation of British Columbia (ICBC) before you can acquire license plates and insurance in British Columbia as the owner.

Provincial vehicle registration is required to obtain license plates and, in British Columbia, Saskatchewan, and Manitoba, also a precondition for mandatory government auto insurance.

Both primary and co-registrants must be present on vehicle delivery day to sign the registration paperwork. If applying for financing through Rivian Financial Services (RFS) which happens later in the purchasing process, the co-registrant will need to be included in the credit application as a co-applicant. 

You'll need the following items:

A photo of your valid provincial driver’s license (front and back)
A photo of your co-registrant’s provincial driver’s license (if applicable) (front and back)
A photo of your current license plate and a copy of your current registration card (if transferring license plates where applicable)
The in-province address where your vehicle will be registered

If registering the vehicle under a business, you will be asked for:

Your legal business name
Your business address

Note: If registering the vehicle in a business name, additional documents may be required – such as the Certificate of Incorporation and Notice of Articles. These documents may also include specific verbiage on the business letterhead and require digital notarization.

Trade-in a Vehicle

You’ll need the following vehicle info if you would like to receive a trade-in offer:

Trade-in vehicle’s VIN (Vehicle Identification Number) or license plate number
Trade-in vehicle’s make, model, and trim level
Trade-in vehicle’s current mileage (km)

Note: there is no obligation to accept any offer you receive.

Don’t need/want to trade-in a vehicle?
Simply select the “Skip” button to continue to Financing

Decided to accept the Rivian trade-in offer?
Please complete the required information and upload a photo of the trade-in vehicle’s registration if you currently hold it. You’ll also need the physical registration with you on delivery day. If you’re not the primary registrant, you will still need to upload a copy of the vehicle’s registration.

Have a current loan on your trade-in vehicle?
You’ll need the lien holder’s name and your account number ready to enter. 

Note: Trade-in quotes may require a manual review from our remarketing team. You’ll receive a notice on your account page after completing this step and will be sent an update via email after the review is completed to see your trade-in offer.

Apply for Financing

You can apply for financing through Rivian Financial Services, bring your own third-party financing, or pay in full.

Rivian Financial Services (RFS)
The fastest and most convenient financing option is through Rivian Financial Services where you can select the loan term, down payment, and monthly payment that best fits your needs.  There is no obligation to take the finance offer. Business applications through Rivian Financial Services for financing are not supported at this time.

What you’ll need for the RFS application for you and your co-applicant (if applicable):

Ensure credit bureau reports for you and your co-applicant (if applicable) are not frozen
You and your co-applicant’s (if applicable) full legal names, phone numbers and email addresses
Employment information (income, employer’s name and phone number, years at job and any additional income information)
Home details (rent, own or something else; monthly payment; address and time at current residence)

Third-Party Financing
Please follow these steps for third-party financing:

Get approval from the finance provider of your choosing (your transaction’s Purchase Summary or Purchase Agreement can be provided to your lender to assist in securing your approval and loan).
Once approved, confirm the lien holder information including the lender name, your financed amount, and the lender’s method of payment (ACSS, check, or wire).
Submit final payment for delivery approximately two to three days before delivery.
Upload a photo of the check and tracking number or wire transfer receipt.

Insurance Options

In British Columbia, mandatory auto insurance is provided by ICBC* and sold through a network of ICBC-licensed Autoplan brokers.

These ICBC-licensed Autoplan brokers will assist you with your vehicle registration and auto insurance. For your convenience, we are working with Western**.

Please note that some financial lenders may require customers to purchase specific additional insurance coverage.

Using Western
Western has streamlined the registration, insurance, and delivery process. If you would like to use Western’s services, we will pass on your details to Western and they will reach out to you directly. A Western representative will contact you prior to the delivery date of your vehicle.

Please make sure that you inform Western if you decide to trade-in a vehicle and if you require new plates or would like to request the transfer of existing plates.

Using another ICBC Autoplan broker
If you choose to go with an ICBC Autoplan broker other than Western, you will need to manage the process yourself.

Your Rivian Guide will provide you with the necessary documents (APV9T Transfer/Tax Form and New Vehicle Information Statement (NVIS)). You will be responsible for completing these documents with your broker and submitting these and other documents to Rivian prior to delivery.

Please make sure you inform your broker if you decide to trade-in a vehicle and if you require new plates or would like to request the transfer of existing plates.

It is also recommended that you arrange an ICBC-licensed field agent from your selected ICBC broker to accompany you to your delivery day appointment. Please note, your Autoplan insurance policy must be active on or prior to your scheduled delivery date.

During the delivery process, you will need to provide a copy of the Owner’s Certificate of Insurance and Vehicle License with your new Rivian's VIN included. 

Footnotes:
*The Insurance Corporation of British Columbia (“ICBC”) is a provincial Crown corporation providing auto insurance, driver licensing, road safety, and other products and services in British Columbia.

**Services optional. Western Financial Group and Western Coast Insurance Services (“WFG”) are licensed ICBC Autoplan brokers.

Rivian is not a licensed insurance company or agency in Canada. Rivian may receive a referral fee from WFG if you choose to use their optional services. If you choose another ICBC Autoplan broker, it will not affect your transaction with Rivian.

Uploading Documents

This step will notify you if there are any additional documents needed after the completion of the previous steps in the purchase process. If you skipped a document upload opportunity in a prior step, you could always come back to this step to complete any required uploads.

Signing Contracts

You will be prompted to electronically sign your transaction documents including your Purchase Agreement and any province-specific additional documents.  We use a service called OneSpan. Any co-registrants / co-applicants on the transaction will receive contracts via e-mail for their required signatures.

Completing Payment

Please select your preferred payment method for your vehicle down payment (if applicable). Depending on the method you select, you’ll be given instructions on how to complete the process. Payment should be submitted 48 hours prior to scheduled delivery to avoid any delivery delays. 

Accepted payment methods are pre-authorized debit payments using the Automated Clearing Settlement System (ACSS) provided by Payments Canada via Stripe, Wire Transfer, or Certified/Cashier’s check.

In seeking a Wire Transfer or check as the preferred payment option, all payment instructions are found at the bottom of the Purchase Summary sheet within the Purchase Agreement. Alternatively, they can be provided by your guide upon request.

Taking Delivery

Please select your delivery preferences:

Delivery Format: service center pickups or home delivery (where available)
Delivery Experience: Guided or Touchless (with or without an in-person vehicle walkthrough)
Select your Date and Time for delivery
Download the Rivian app (Android OS 9+ or Apple iOS 14+) – you’ll need it to accept delivery

Note: For certain delivery addresses, we may use third-party shipping to deliver your Rivian, which will require all payment to be submitted prior to scheduling delivery. Your Guide will let you know if this is necessary.

You can always reach out to your Rivian Guide if you have additional questions regarding the digital purchasing experience.

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