Incorrect Weight on Tire Placard Label
Rivian Automotive, LLC has determined that certain model year 2022-2023 Rivian R1S and R1T vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 110 – Tire Selection and Rims.
What Is the problem?
Federal Motor Vehicle Safety Standard (“FMVSS”) 571.110 (S4.3) - Placard, requires that "each vehicle shall show...(a) vehicle capacity weight expressed as "the combined weight of occupants and cargo should never exceed XXX kilograms or XXX pounds." Subject vehicles are equipped with a tire placard label that does not correctly define the max vehicle capacity weight.
A driver may rely on the incorrect payload capacity and overload the vehicle, which can cause a vehicle crash without prior warning.
What will Rivian do?
Rivian will mail the correct tire placard overlay labels to customers.
What should you do?
You may choose to apply the enclosed overlay label using the instruction as described in the recall customer letter you will receive in the mail. Or if you prefer not to install the label yourself, simply contact Rivian Service Support at 1-855-748-4265 to schedule the recall service repair with your Rivian Service Center at your earliest convenience to have the label installed free of charge. The estimated repair time should take less than an hour to complete. Please bring the overlay label and the recall customer letter you received in the mail with you to your Service Center.
If you have further questions, please call Rivian Service Support at 1-855-748-4265. For additional information please visit our Support Center.
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