Emergency Response
We prioritize your safety
Rivian works with firefighters, police, and all emergency responders to prioritize safety with Rivian vehicles in emergency situations. To guide safe activity around these electric vehicles and the safe rescue of passengers, we provide information and safety protocols to manually disconnect high-voltage systems, interact with a vehicle after an incident, tow, transport and store Rivian vehicles, and extinguish fires and handle electrical emergencies at Rivian Adventure Network charging stations.
For any questions or more information, please contact firstresponders@rivian.com.