Purchasing
A simple, transparent digital experience.
Online ordering
Build your Rivian how you want it.
It’s easy and intuitive to configure and reserve your Rivian online. When it comes time to buy, complete your transaction in minutes from your phone or computer. You can easily appraise your trade-in, secure financing and insurance, manage your title and registration and schedule delivery — all online.
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Demo drives
Your First Mile.
The First Mile program is the perfect way to get behind the wheel of a Rivian. From having a vehicle brought to your home for a demo drive to booking a drive at one of our Service Centers or hubs, we can’t wait to see you at a future First Mile experience.
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Delivery
Take delivery with us or at your home.
Depending on your location, your vehicle will be available for pick up from a Service Center or will be delivered to your home. Regardless of how you take delivery, a Rivian Specialist will be there to give you a comprehensive walk-through of your new vehicle and help answer all your questions.
Assurance
We’re only happy if you’re happy.
We’re confident you’ll love your new Rivian — but if you change your mind for any reason, you can return it within 1,000 miles or 7 days of your delivery date.¹
Rivian Guides
We’re here to help.
You will have a personal Rivian Guide with you throughout the entire purchase process, and for as long as you own your Rivian. Your dedicated Guide is here to help with all your questions.
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Disclaimers:
1. Rivian Return Policy eligibility requirements: 1) Vehicle without modifications or damage and in the condition you received it, normal wear and tear excepted; 2) Odometer reads less than 1000 miles when returned to Rivian; 3) Vehicle is accident free; 4) New Vehicle Limited Warranty is not void or voidable; 5) Vehicle must be in the legal and physical possession of the original purchaser; and 6) Any loss for foregone government incentives for a new vehicle purchase may offset the repurchase price.