How can I prepare for the digital purchasing experience? (United States)
Transfer Title & Complete Registration
This step determines who will be listed on the title and DMV paperwork of your Rivian, including any co-registrants.
Both primary and co-registrants must be present on vehicle delivery day to sign the DMV paperwork. If applying for financing through Rivian Financial Services (which happens later in the process), the co-registrant will need to be included in the credit application as a co-applicant.
Learn more about the state-specific documentation you’ll need to upload for vehicle registration.
Trade-in a Vehicle
Get a trade-in estimate:
If you’re interested in trading-in a vehicle and would like to receive a trade-in offer from Rivian, you’ll need the following trade-in vehicle info:
Trade-in vehicle’s VIN (Vehicle Identification Number) or license plate number
Trade-in vehicle’s trim level
Trade-in vehicle’s transmission type (automatic or manual)
Trade-in vehicle’s current mileage
Note: there is no obligation to take any offer you receive.
Don’t need to trade-in a vehicle?
Simply hit the “Skip” button to continue to “Apply for Financing”.
Decided to accept the Rivian trade-in offer?
You’ll need to complete the required information and upload a photo of the trade-in vehicle’s title if you currently hold it. You’ll also need to have the physical title with you on your Rivian’s delivery day. If you do not hold the title, you will still need to upload a copy of the vehicle’s registration.
Have a current loan on your trade-in vehicle?
You’ll need the lien holder’s name and your account number ready to enter during this step.
Note: Some vehicle trade-in quotes may require a manual review from our remarketing team. If this occurs, you’ll receive a notice on your account page after completing this step and will be sent an update via email after the review is completed to see your trade-in offer.
Apply for Financing
During this step, you’ll be able to apply for financing or leasing (where available) through Rivian Financial Services, bring your own vehicle financing, or select cash payment.
Rivian Financial Services
The fastest and most convenient financing option is through Rivian Financial Services where you can select the loan term, down payment, and monthly payment that best fits your need.
You are under no obligation to take the finance offer presented.
Here is what you’ll need for the RFS finance application for you and your co-applicant (if applicable):
Make sure that the credit bureau reports for you and your co-applicant (if applicable) are not frozen
You and your co-applicant’s (if applicable) full legal names, phone numbers and email addresses
You and your co-applicant’s (if applicable) Social Security Number
Employment information (including income, employer’s name and phone number, years at job and any additional income information)
Home details (including whether you rent, own or something else; monthly payment; address and time at current residence)
Note: If applying through RFS, your application may need a manual review. If this occurs, you’ll be notified on your account page after submitting your loan application, and you will receive an email with your loan application results.
Third-Party Financing
If you plan to use third-party financing, please follow these steps:
Get approval from the finance provider of your choosing (your transaction’s Purchase Summary or Purchase Agreement can be provided to your lender to assist in securing your approval and loan).
Once approved, confirm the lien holder information including the lender name, your financed amount, and the lender’s method of payment (Check, Wire, or ACH).
Submit final payment for delivery. Before your vehicle is delivered, you must submit the financed amount and any balance directly to Rivian.
Please upload the corresponding proof of 3rd party financing payment, i.e. photo of the check and tracking number or wire transfer receipt.
Insurance Options
In this step, you’ll upload proof of insurance for your Rivian vehicle. We’ll register your new vehicle on your behalf and collecting proof of insurance with your vehicle’s VIN number and submitting it to the DMV is one step we take to ensure a rapid and smooth registration process.
Learn more about what insurance documentation your state requires during vehicle registration.
If you’re shopping for auto insurance, you’ll be able to quickly receive a Rivian Insurance quote for your new Rivian, any other vehicles you own, as well as home and umbrella insurance products.
To receive a quote, you’ll need the following:
VINs for any additional vehicles you'd like to include in your plan.
Driver's license information for all drivers in your household.
Information about any additional insurance coverages you currently have and wish to bundle.
Our Rivian Insurance Advisors are happy to help throughout the process and may be contacted using the information below:
Phone: 888-RIVIAN-8 (888-748-4268)
Email: insurancesupport@rivian.com
Hours of Operations: Monday – Friday from 7 AM to 7PM (CST)
Uploading Documents
This step will notify you if there are any additional documents needed after completion of the previous steps in the purchase process. If you skipped a document upload opportunity in a prior step, you could always come back to this step to complete any required uploads.
Signing Contracts
You will be prompted to electronically sign your transaction documents including your Purchase Agreement and any state-specific additional documents. We use a service called OneSpan. Any co-registrants will also receive contracts via e-mail for their required signatures.
Completing Payment
Please select your preferred payment method for your vehicle down payment (if applicable). Depending on the method you select, you’ll be given instructions on how to complete the process. Payment must be received prior to vehicle delivery.
Cash, personal credit cards and money transfers from investment accounts are not accepted.
Accepted payment methods are ACH via Plaid, wire transfer or certified/cashier’s check:
ACH (preferred, fastest and most secure. Typically takes 1-2 days to process)
Select this method to complete your payment in your Rivian account
Wire (typically takes 3-5 days to process)
Bank Name: Bank of America, N.A.
Bank Address: 222 Broadway, New York, NY 10038
Account Name: RIVIAN, LLC
Account Address: 13250 North Haggerty Road, Plymouth, MI 48170
Account Phone: 1-888-748-4261
Account #: 375011530579
Routing # (domestic wires): 026009593
Routing # (ACH/EFT): 072000805
Memo / Message: ["RIVIAN: your Order ID number"]
Your Order ID number can be found on your purchase agreement and in your Rivian Account. We can only accept a wire transfer if it includes your Order ID number.
Wire Confirmation: Once the wire has been sent, we require a wire confirmation that includes the payment amount, date, the last four digits of your bank account number, and the last four digits of Rivian’s bank account number.
Certified/cashier's check
Payable to: Rivian, LLC
ATTN: Title & Registration
Address: 401 Coral Cir, El Segundo, CA 90245
Memo: ["RIVIAN: your Order ID number"]
Your Order ID number can be found on your purchase agreement and in your Rivian Account. We can only deposit a check if it includes your Order ID number.
Prepare for your Delivery Appointment
Select your preferred delivery location: pick up from your local Service Center or home delivery where available*.
For home deliveries, let your Delivery team know if you have any special delivery instructions to get to you (gated community, parking restrictions, etc.)
Download the Rivian app (Android OS 9+ or Apple iOS 14+) – you’ll need it to accept delivery
* For certain delivery addresses, we may use third-party shipping to deliver your Rivian, which will require all payment to be submitted prior to scheduling delivery. Your delivery team will let you know if this is necessary.
You can always reach out to your delivery team if you have additional questions regarding the digital purchasing experience.
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