Our ownership experience is designed to be seamless and intuitive, with benefits focused on the values we share.
Car buying made simple.
We can bring a vehicle to your home so you can experience it and take a demo drive. When you’re ready to order, you can configure your vehicle and complete your transaction entirely online. We’ll then deliver your new Rivian right to your home. Your dedicated Guide will be there for any questions you have through every step of the process. And a 7-day, 1,000-mile return policy¹ means we’re happy only if you’re happy.
At home, on the road and way out there.
The Rivian Adventure Network will let you easily explore with more than 3,500 DC fast chargers at approximately 600 sites planned in the US and Canada through 2023 — and a lot more to come. In that time, we’re also installing 10,000 Rivian Waypoint chargers so you can top off at restaurants, hotels, shops and parks. At home, the Rivian Wall Charger makes sure you're charged every morning. With our Portable Charger, you can always plug in. Rivian Membership includes charging on any Rivian Adventure Network charger or Waypoints chargers.
More than just a vehicle.
When your Rivian arrives, you’ll become part of a community centered on an appreciation for the planet and the desire to protect it for future generations. Our membership program offers a host of benefits designed to bring you closer to the natural world and also to one another, helping us create more impact together. As our program grows, we’ll continue adding benefits. This is just the beginning.
Because adventures happen.
We deliver comprehensive coverage for your Electric Adventure Vehicle — including off-roading and Rivian accessories — and can also protect your home, boat and other vehicles. The entire process is managed through a single, seamless Rivian experience.
Putting our owners at the center.
Rivian Service is our proactive and personal approach to vehicle care. Through our remote diagnostics platform, our fleet of Mobile Service vans staffed with Rivian Technicians, our network of service locations and our flexible transportation program, we are focused on making sure vehicle care requires very little from you. Rivian Membership also allows you access to our off-Roadside Assistance for peace of mind when you’re well off the beaten path.
1. Rivian Return Policy eligibility requirements: 1) Vehicle without modifications or damage and in the condition you received it, normal wear and tear excepted; 2) Odometer reads less than 1000 miles when returned to Rivian; 3) Vehicle is accident free; 4) New Vehicle Limited Warranty is not void or voidable; 5) Vehicle must be in the legal and physical possession of the original purchaser; and 6) Any loss for foregone government incentives for a new vehicle purchase may offset the repurchase price.