Service

Simplifying vehicle care.

Rivian Remote Care

Vehicle care made easy.

Using a suite of sensors and our diagnostics platform, we’re able to proactively identify and resolve many issues without your Rivian ever leaving your sight.

Rivian Service Platform

Your vehicle, app and the Rivian Service Team — all connected through the Rivian Cloud — work together seamlessly. We designed the entire experience to be simple and easy.

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How to get service

iPhone screenshot demonstrating service request

1. Request

You can request service 24/7 directly through the Rivian app or by calling Rivian Service Support. From there we’ll create the optimal repair plan.

iPhone screenshot demonstrating service planning

2. Plan

We’ll review the repair plan with you and schedule a time that’s convenient for service. You can then review and approve the plan in the app.

iPhone screenshot demonstrating service visit

3. Visit

Either a Rivian Technician will come to you or we’ll have you drop your vehicle off at a service location. You can check the status of the work with the app.

Software updates

Your Rivian is connected.

Our connected vehicle platform allows you to get software updates remotely, continually adding features and enhancing how your vehicle performs.

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What to expect from software updates

Rivian Mobile Service

Rivian Technicians come to you.

Our fleet of Mobile Service vehicles — staffed with Rivian Technicians — can perform the majority of service needs right at your home, even if you're not there. If more extensive care is required, we make it easy for you to drop your vehicle off at a nearby service location.

Rivian Service Centers

Here when you need us.

We’re expanding our service center footprint across the US and Canada. And with mobile service, help is never far away.

Warranty

Adventure confidently.

Rivians are built to last. We developed our warranties to keep you covered for years to come.

Coverage Highlights*

Comprehensive
4 year or 50,000mi
Battery
8 year or 150,000mi
Drivetrain
8 year or 150,000mi
Corrosion
8 year

*Warranty coverage will vary depending on the vehicle’s battery pack and drivetrain. The coverage shown here represents 2025 Max and Large battery pack. A full list of warranty coverage can be found in the New Vehicle Warranty Guide.

Frequently Asked Questions

What services can be done with Mobile Service?

How do I service my vehicle if I do not live near a Rivian Service Center?

Can I take my Rivian vehicle to a third party repair shop?

How can I schedule a service appointment?

Where are Rivian Service Centers located in the United States?

Rivian is building out a network of Service Centers to support all Rivian owners. Currently, visits to our Service Centers are by appointment only. If you need vehicle service, you can report vehicle issues and request a service appointment in the Rivian app or by calling the Rivian Service Support Team at (855) RIVIAN5.

Find a Service Center near you.

Service Centers in the United States are located:

Arizona

Phoenix Service Center
1075 East Salter Drive, Phoenix, AZ, 85024

Tempe Service + Demo Center
7340 S Kyrene Rd, Tempe, AZ 85283

California

Burbank Service Center
3120 W. Empire Avenue Burbank, CA 91504

Costa Mesa Service Center
261 Briggs Avenue, Costa Mesa, CA 92626

Eastvale Service + Demo Center
14940 Limonite Avenue, Eastvale, CA 92880

El Segundo Service + Demo Center
401 Coral Circle, El Segundo, CA 90245

Lake Forest Service Center
26845 Vista Terrace, Lake Forest, CA 92630

San Diego Service Center
9530 Cabot Drive, San Diego, CA 92126

San Francisco Space + Service Center
340 Fell St, San Francisco, CA 94102

San Jose Service + Demo Center
660 N King Rd, San Jose, CA 95133

South San Francisco Service Center
206 Utah Avenue, South San Francisco, CA 94080

Van Nuys Service Center
7701 Haskell Avenue Los Angeles, CA 91406

West Sacramento Service + Demo Center
1050 Triangle Court, West Sacramento, CA 95605

Colorado

Colorado Springs Service Center
930 Newport Rd, Denver, CO 80916

Denver Service Center
3893 Steele Street, Denver, CO 80205

Connecticut

Shelton Service Center
2 Mountain View Drive Shelton, CT 06484

Florida

Miami Service Center
6955 NW 52nd St, Miami, FL 33166

Orlando Service + Demo Center
1026 Jetstream Drive, Orlando, FL 32824

Tampa Service Center
701 N Dale Mabry Hwy, Tampa, FL 33609

Georgia

Atlanta Service Center
2333 Defoor Hills Rd NW, Atlanta, GA 30318

Hawaii

Honolulu Service Center
1603 Dillingham Boulevard Honolulu, HI 96817

Idaho

Boise Service Center
740 N Five Mile Rd, Boise, ID 83713

Illinois

Chicago Service Center
2033 West Walnut Street, Chicago, IL 60612

Melrose Park Service Center
2050 Janice Avenue Melrose Park, IL 60160

Normal Service Center
2430 Electric Avenue, Normal, IL 61761

Indiana

Fort Wayne Service Center
1770 Directors Row, Fort Wayne, IN 46808

Iowa

Council Bluffs Service Center
13524 South 193rd Circle Council Bluffs, IA 51503

Kansas

Olathe Service + Demo Center
601 North Lindenwood Drive, Olathe, KS 66062

Kentucky

Shepherdsville Service Center
687 Conestoga Parkway Shepherdsville, KY 40165

Maryland

Gaithersburg Service Center
8787 Snouffer School Rd, Suite C, Gaithersburg, MD 20879

Glen Burnie Service Center
77 Dover Road Glen Burnie, MD 21061

Massachusetts

Chelsea Service + Demo Center
25 Griffin Way, Chelsea, MA 02150

Michigan

Caledonia Service Center
5225 68th St SE, Caledonia, MI, 49316

Madison Heights Service + Demo Center
32601 Industrial Drive, Madison Heights, MI 48071

Minnesota

Minneapolis Service Center
6980 Oxford Street, Minneapolis, MN 55426

Missouri

Hazelwood Service Center
6120 N Lindbergh Blvd, Hazelwood, MO 63042

Nevada

North Las Vegas Service + Demo Center
1914 Mendenhall Drive, North Las Vegas, NV 89081

Sparks Service Center
1315 Greg Street Sparks, NV 89431

New Jersey

Hamilton Service Center
2531 East State Street Hamilton, NJ 08619

New York

Blauvelt Service Center
800 Bradley Hill Road Blauvelt, NY 10913

Brooklyn Service Center
512 Johnson Avenue, Brooklyn, NY 11237

West Henrietta Service Center
65 Becker Road West Henrietta, NY 14586

North Carolina

Knightdale Service Center
520 Hinton Pond Road Knightdale, NC 27545

Ohio

Cleveland Service Center
9601 Granger Road, Cleveland, OH 44125

Groveport Service Center
5740 N. Green Pointe Drive, North Suite A, Groveport, OH 43125

Sharonville Service Center
11935 Tramway Drive Sharonville, OH 45241

Oklahoma

Oklahoma City Service Center
9495 W Reno Avenue, Oklahoma City, OK 73127

Oregon

Portland Service Center
2620 SW 1st Ave, Portland, OR 97201

Tualatin Service Center
17725 SW Pacific Hwy, Tualatin, OR 97062

Pennsylvania

Malvern Service Center
70 Three Tun Road Malvern, PA 19355

South Carolina

Duncan Service Center
205 Parkway East Duncan, SC 29334

Tennessee

Franklin Service Center
305 5th Avenue North Franklin, TN 37064

Memphis Service Center
6936 Appling Farms Pkwy, Memphis, TN 38133

Texas

Austin Service Center
622 Morrow St, Austin, TX 78752

Dallas Service + Demo Center
2512 Hawes Ave, Dallas, TX 75235

Houston Service + Demo Center
20221 Carriage Point Drive, Houston, TX 77073

San Antonio Service Center
8790 Crownhill Boulevard San Antonio, TX 78209

Utah

Salt Lake City Service Center
1830 West Redwood Depot Lane, Salt Lake City, UT 84104

Virginia

Richmond Service Center
2289 Dabney Road, Richmond, VA 23230

Washington

Bellevue Service Center
620 116th Avenue Northeast, Bellevue, WA 98004

Seattle Service Center
3201 South Norfolk Street Seattle, WA 98118

Wisconsin

Menomonee Falls Service Center
N59 W13500 Manhardt Drive, Menomonee Falls, WI 53051