Our award-winning ownership experience is designed to be seamless and intuitive, with benefits focused on the values we share.
R1T ranked Best Ownership Experience among Premium Battery Electric Vehicles by J.D. Power.*
Purchasing
Car buying made simple.
When you're ready to order, place a reservation online and closer to production time, you'll be able to configure your vehicle. Depending on your location, your vehicle will be available for pick up from a Service center or can be delivered to your home for an additional fee. You'll have a dedicated guide that will be there for any questions you have throughout the entire process.
Charging
At home, on the road and way out there.
The Rivian Adventure Network will let you easily explore with more than 3500 DC fast chargers at approximately 600 sites planned in the US and Canada through 2023 — and a lot more to come. During that time, we’re also installing 10,000 Rivian Waypoint Chargers so you can top off at restaurants, hotels, shops and parks. At home, the Rivian Wall Charger makes sure you're charged every morning. With our Portable Charger, you can always plug in. Rivian Membership includes charging on any Rivian Adventure Network charger or Waypoint Chargers.
Rivian Insurance
Because adventures happen.
We deliver comprehensive coverage for your Electric Adventure Vehicle — including off-roading and Rivian accessories — and can also protect your home, boat and other vehicles. The entire process is managed through a single, seamless Rivian experience.
Service
Putting our owners at the centre.
Rivian Service is our proactive and personal approach to vehicle care. Through our remote diagnostics platform, our fleet of Mobile Service vans staffed with Rivian Technicians, our network of service locations and our flexible transportation program, we are focused on making sure vehicle care requires very little from you. Rivian Membership also allows you access to our off-Roadside Assistance for peace of mind when you’re well off the beaten path.
Disclaimers:
*For J.D. Power 2023 award information, visit jdpower.com/awards