Configuration Terms and Conditions
Canada
Last Updated: January 17, 2025
These Configuration Terms and Conditions (the “Terms”) govern your order of the vehicle identified in your saved configuration (the “Vehicle”). By confirming your configuration, you agree to these Terms.
To the extent these Terms conflict with any of our prior agreements, you agree that these Terms supersede any and all prior agreements you have with Rivian (referred to as "us", "we", or "our" as the context may require) regarding your Vehicle order, including your Preorder / Reservation Agreement.
Rivian’s General Terms (the “General Terms”) found at https://rivian.com/en-CA/legal/terms-canada and Rivian’s Data Privacy Notice (“Data Privacy Notice”) found at https://rivian.com/en-CA/privacy#notices are hereby incorporated by reference into these Terms, and you agree to be bound by both these Terms and the General Terms. Please read our Data Privacy Notice and General Terms carefully to understand the data that we collect and our practices regarding your information and how it will be treated. If you have questions regarding our Data Privacy Notice or General Terms, contact Rivian Support at https://rivian.com/en-CA/support#contact.
1. Agreement to Purchase
The Vehicle will be offered to you for purchase by Rivian’s applicable licensed dealership entity. You agree to purchase the Vehicle as described in your confirmed configuration (“Configuration”) as of the date you agree to these Terms (“Order Date”) from Rivian Automotive Canada, Inc., or its affiliate (“Rivian”), pursuant to these Terms. Your final purchase of the Vehicle is subject to a future agreement, the Rivian Motor Vehicle Purchase Agreement (the “Final Sales Agreement”), to be entered into between you and Rivian. These Terms are subject to change by Rivian without prior written notice at any time, in our sole discretion; provided that the version of these Terms that you accepted at the time you ordered the Vehicle will govern your order of the Vehicle. The latest version of these Terms and the General Terms will be posted on our website at https://rivian.com/en-CA/legal, and you should review those terms before purchasing any products or services that are available from Rivian.
2. Vehicle Price
Your Vehicle pricing including the pricing of any factory options, features, or hardware (“Options”) will be set as of the date you agree to these Terms. While pricing for your Vehicle is set, the availability of a given Option is not set until the Vehicle is built, matched to you, and you are presented with a final Rivian Motor Vehicle Purchase Agreement including such Options.
If your Configuration includes Option(s) that are not available at the time you are presented with the final Rivian Motor Vehicle Purchase Agreement for the Vehicle, Rivian will make a reasonable attempt to replace such Option(s) with an alternative Option that is available at the then current pricing for such alternative Option. Options released or changed after you place your order will not be included in or available for your Configuration and will not be included on your Vehicle. In addition, confirming your Configuration does not set pricing or availability for non-factory options/accessories that may be reflected in your Configuration. Pricing and availability for such non-factory options/accessories will be set in the final Rivian Motor Vehicle Purchase Agreement for your Vehicle.
The pricing reflected in your Configuration does not include taxes, title, license or other fees paid to third parties or other costs for products and services you may add to your final Rivian Motor Vehicle Purchase Agreement, which could be material costs that you are responsible to pay.
3. Order
Once you confirm your Configuration, Rivian will begin the process of preparing and coordinating your Vehicle delivery. If you make changes to your Configuration or the Vehicle after the Order Date, you may lose eligibility for special edition models, your place in line for priority delivery, or be subject to potential price increases based on any pricing adjustments made since the Order Date. Any changes you make or request to the Configuration for your Vehicle, including changes to the delivery location or desired delivery date, will be reflected in a subsequent Configuration that will form part of these Terms. You will be responsible for any additional costs related to the changes made by you after the Order Date to the Configuration.
4. Registration
When you confirm your Configuration for the Vehicle, you represent and warrant that all information provided is accurate, and it is your responsibility to keep this information current at any time by contacting Rivian Support at https://rivian.com/en-CA/support#contact. Rivian shall not be liable for inaccurate or outdated information.
5. Payment
If you have not already paid a deposit, you will be charged the deposit indicated when you confirm your Configuration. Confirming your Configuration constitutes your express agreement to be charged for the deposit amount using your provided payment method. Your payment will be held by Rivian in a separate account designated solely for deposit fees. Your deposit payment is subject to Rivian’s Payment Terms located at https://rivian.com/en-CA/legal/payment-canada.
6. Delivery and Title
If you are picking up your Vehicle in a jurisdiction where we are licensed to sell the Vehicle, we will notify you of when and where we expect your Vehicle to be ready for delivery. If you wish to take delivery of your vehicle in another location, we will notify you to complete your transaction and schedule delivery. In the final Rivian Motor Vehicle Purchase Agreement, you will be asked to schedule and take delivery of your Vehicle within seven (7) days of notification to schedule. If you do not respond to our notification or are unable to take delivery within the specified period, your Vehicle may be made available for sale to other customers, your reservation may be cancelled, and your priority status for any special edition vehicle will be forfeited. You will be responsible for any costs related to the cancellation of your order due to your failure to take delivery. If you wish to pick up or take delivery of your Vehicle in a jurisdiction where we are not licensed to sell the Vehicle, or if you and Rivian otherwise agree, Rivian will, on your behalf, coordinate the shipment of your Vehicle to you, generally from our dealership in British Columbia, or another jurisdiction where we are licensed to sell the Vehicle. In such a case, you agree that this is a shipment contract under which Rivian will coordinate the shipping of the Vehicle to you via a third-party common carrier or other mode of transport. You agree that delivery of the Vehicle, including the transfer of title and risk of loss to you, will occur at the time your Vehicle is loaded onto the transport (i.e., FOB shipping point). During such transit, your Vehicle will be insured at no cost to you, and you will be the beneficiary of any claims for damage to the Vehicle or losses occurring while the Vehicle is in transit. To secure your final payment and performance under the terms of this Agreement, we will retain a security interest in the Vehicle and all proceeds therefrom until your obligations have been fulfilled. If you choose to pick up or take delivery of your Vehicle in a jurisdiction in which we are not licensed to sell the Vehicles, the Vehicle may be delivered or shipped to you from a jurisdiction in which Rivian does not have a license to sell the Vehicles. In such a case, and as allowable under applicable law, you agree that the sale is transacted, and legal title to the Vehicle transfers to you, in British Columbia, at the later of the time that (i) you make your final payment to Rivian in British Columbia or (ii) Rivian approves your purchase from a sales or delivery location in British Columbia. The estimated delivery date of your Vehicle, if provided, is only an estimate as we do not guarantee when your Vehicle will actually be delivered. Your actual delivery date is dependent on many factors, including your Vehicle’s configuration, delivery logistics including local restrictions, and manufacturing availability.
7. No Guarantee of Delivery Date
We will endeavour to produce your Vehicle in the future and your priority will be set by the date of payment of your deposit, our manufacturing schedule, our delivery and service operations availability and execution of the Rivian Motor Vehicle Purchase Agreement. There is no guarantee as to delivery date based on your confirmation of the Configuration.
8. No Resellers; Discontinuation; Cancellation; Non-Export
Rivian and its affiliates may unilaterally cancel any Configuration that we believe has been made with the intent to resell the Vehicle or otherwise has been made in bad faith. Rivian may also cancel your Configuration if a vehicle, product, feature, or option is discontinued after you confirm your Configuration and/or if selling you the Vehicle would result in Rivian violating any of its policies or any applicable laws.
The Vehicle is intended for use only in the country where the Vehicle is sold by Rivian to you, and service will be limited or unavailable outside of that country. You agree that you will not directly or indirectly export, or assist or facilitate the export of, this vehicle to a country where the Unites States or Canada has imposed trade restrictions.
9. Force Majeure
The obligations of you and Rivian under these Terms (other than your payment obligations) will be suspended to the extent that such party is wholly or partially precluded from complying with its obligations under these Terms by force majeure. Force majeure includes, but is not restricted to, fire, storm, flood, earthquake, explosion, accident, act of the public enemy, war, rebellion, insurrection, sabotage, outbreak, epidemic, public health emergency, quarantine restriction, labour dispute, labour shortage, transportation embargo or failure, curtailment or delay in transportation, act of God, act (including laws, regulations, orders, advisories, disapprovals or failure to approve) of any government or public health agency or authority, whether national, provincewide, municipal, or otherwise, or any other event or circumstance beyond such party’s control.
10. Severability
If for any reason a court of competent jurisdiction finds any provision, or portion thereof of the Terms to be unenforceable, the remainder of the Terms will continue in full force and effect and the unenforceable provision shall be deemed to be modified solely to the extent necessary to make it enforceable.
11. Modification
These Terms may not be modified, altered or amended unless expressly agreed to in writing signed by Rivian.
12. No Waivers
The failure by Rivian to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Rivian.
13. Assignment
You may not assign your rights under these Terms without Rivian’s express prior consent. Rivian may assign these Terms or your deposit in our discretion without your consent. Any assignment in violation of these Terms will be null and void.
14. Limitation of Liability
IF YOU ARE A CONSUMER SUBJECT TO THE QUEBEC CONSUMER PROTECTION ACT, THE LIMITATIONS OF LIABILITY CONTAINED IN THIS SECTION DO NOT RELEASE US FROM THE CONSEQUENCES OF OUR OWN ACTIONS OR THE ACTIONS OF OUR REPRESENTATIVES.
No Consequential or Indirect Damages. EXCEPT AS OTHERWISE PROVIDED BY APPLICABLE LAW, IN NO EVENT SHALL RIVIAN OR ANY OF ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, EMPLOYEES, LICENSORS AND PARTNERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES ARISING OUT OF, RELATING TO, OR IN CONNECTION WITH THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE; (B) WHETHER OR NOT A PROPOSED DEFENDANT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
Maximum Liability. EXCEPT AS OTHERWISE PROVIDED BY APPLICABLE LAW, IN NO EVENT SHALL RIVIAN’S OR ANY OF ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, EMPLOYEES, LICENSORS AND PARTNERS AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL OF THE AMOUNTS YOU PAID TO RIVIAN PURSUANT TO THESE TERMS.
15. Choice of Law
These Terms, their subject matter and their formation, and any related non-contractual disputes or claims, are governed by the laws of the province of British Columbia, without regard to choice or conflict of law principles. If you are a resident of Quebec, the laws of such province apply in all cases.
16. Text Messages, Notifications, and Telephone Calls
By agreeing to these Terms, you understand that by providing your wireless telephone number(s) now or in the future, you consent to being contacted at those numbers or addresses using prerecorded artificial voice messages and/or automatic telephone dial devices with non-marketing information about your vehicle, such as service reminders and appointments. You understand and agree that by providing your wireless telephone number you are consenting to receive calls or texts at that number. You also consent to receiving emails to any email address(es) you provide. You further understand and agree that these communications may contain your non-public information. You explicitly confirm that this consent covers the use of these contact methods to call or send text messages to the wireless telephone number(s) and to send text or email messages to the email address(es) you provide, for which you may incur a charge. Separately, we may seek your prior express written consent for marketing text messages or telephone calls. For all communications, you can control permission for calls, texts or push notifications in the Rivian app or by contacting Rivian Support at https://rivian.com/en-CA/support#contact.
17. Entire Agreement
These Terms, the Payment Terms, our General Terms, and our Data Privacy Notice will be deemed the final and integrated agreement between you and us on the matters contained in these Terms. It shall supersede all prior and contemporaneous representations, warranties, agreements, understandings, inducements and conditions, express or implied, oral or written, of any nature whatsoever with respect to the subject matter hereof. In the event of any conflict between these Terms, our General Terms and our Data Privacy Notice, these Terms shall prevail.
18. Printed Agreement
A printed version of these Terms and of any notices given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
