RIVIAN WEBSITE GENERAL TERMS AND CONDITIONS

Rivian Europe B.V. is a private company with limited liability (besloten vennootschap met
beperkte aansprakelijkheid) established under the laws of the Netherlands, with its
registered office at Herengracht 433, Unit 2.01 & 2.02, 1017BR Amsterdam, the
Netherlands and registered with the Dutch trade register under number 80933564.

1. Applicability

1.1. These general terms and conditions (the “Rivian Terms”) apply to the website www.rivian.com, which is owned, operated, and maintained by or on behalf of Rivian Europe B.V. and/or its affiliates (collectively, “Rivian” or “we” or “us”), and the content, data, software, and tools accessed through Rivian’s website (collectively, the “Website”). Users of the Website cannot order products or make any purchases via the Website.

1.2. Your visit to and/or use of the Website are subject to these Rivian Terms. By using the Website, you confirm that you have read and accepted these Rivian Terms and that you agree to comply with them. If you do not accept these Rivian Terms, you must not use the Website. In the event of a conflict between these Rivian Terms and any written agreement between you and Rivian, the written agreement shall prevail.

2. Intellectual property

2.1. The Website and source code, all content of the Website and all the material published on the Website, as well as all information, trade names, trademarks, logos and images on the Website (the "Content"), are the intellectual property of Rivian or its suppliers, unless otherwise indicated. No person or entity is entitled to copy or use any Content without Rivian's prior written consent, unless to the extent permitted under statutory applicable law in your territory.

2.2. No licence or other right of use is granted by Rivian as a consequence of accessing the Website.

3. NO RELIANCE ON INFORMATION

3.1. Rivian takes great care in compiling the content of the Website and ensures that it is updated regularly. However, the Website provides no information which can be used for transactional purposes. The Content is provided solely for information purposes and is of a general and approximate nature, and it is not intended to amount to, nor is, information or advice on which you should rely. The Website may show recommended list prices, which may deviate from the prices at the point of vehicle sale. The technical features and equipment of the vehicles described are merely examples. Such features and equipment may vary from country to country.

3.2. The Website may be updated from time to time and Rivian may change the Content on the Website at any time. Although Rivian makes reasonable efforts to update the information on the Website, it makes no representations, warranties or guarantees, whether express or implied, that the Content is accurate, complete or up to date, or that the Website will be available, accessible, or free of bugs or errors.

4. RIVIAN’S RIGHTS

4.1. Rivian is entitled to take all available measures that it reasonably deems necessary in order to avert or prevent nuisance, loss/harm, or any other risk to the functioning of Rivian’s computer systems, network security, or the services provided through the Website.

4.2. If you make unlawful use of the Website or the Content, perform actions that infringe the rights (including intellectual property rights) of Rivian or others, or that in any way infringe the law, Rivian is entitled to take action to terminate the contravention, such as the right to dissolve an agreement or the right to damages.

5. THIRD-PARTY LINKS

5.1. The Website may contain hyperlinks to websites operated by persons or entities other than Rivian or to co-branded websites operated by a third party, including affiliates. We provide such hyperlinks for your reference and convenience only. Rivian does not endorse, guarantee, or make any representations or warranties regarding any other website, content, or materials or information accessible from any other website.

6. DISPUTES

6.1. The use of the Website and these Rivian Terms are governed by the laws of the Netherlands. This choice of law does not affect the protection afforded to you by the mandatory law of your country of residence, for instance if you are acting as a consumer. Article 10(1) of EU Directive 2000/31/EC (and any applicable transposition thereof) shall not be applicable if you are acting for purposes relating to your business, profession or craft or represent someone who does.

6.2. If you have a complaint about the Website or the Content, please contact Rivian by email via customerservice@rivian.com. We will then assist you in trying to find a solution.

6.3. If a complaint cannot be resolved amicably, you can submit any disputes to the Netherlands Arbitration Institute. The arbitral tribunal shall be composed of one arbitrator. The place of arbitration will be Amsterdam, the Netherlands. The proceedings will be conducted in the English language. If Rivian starts such proceedings and you are a consumer, you have one month to object to the arbitral proceeding and opt for regular court proceedings in the court of your place of residence or other dispute settlement body that is competent on the basis of mandatory law in your place of residence. If you object, the procedure will be handled by the competent court.

6.4. If you are a consumer in Italy, Germany, Spain or France, the dispute will be adjudicated before the court of your place of residence or other dispute settlement body that is competent on the basis of the applicable consumer law in your place of residence and Clause 6.3 shall not apply.

6.5. To the extent that Rivian provides services in return for payment, we are obliged to inform you of the existence of the European online dispute resolution platform (see https://ec.europa.eu/consumers/odr/main/?event=main.home2.show). We do not participate in any dispute resolution via this platform and are not obligated to do so.

7. DATA PROCESSING

7.1. Rivian may process your personal data. For more information about how we process personal data via the Website, and the rights you have in relation to that processing, please read Rivian Data Privacy Notice.

7.2. We use cookies and similar technologies on the Website. For more information, please consult our Cookie Policy.

8. OTHER APPLICABLE RIVIAN TERMS

8.1. In addition to these Rivian Terms, your use and/or receipt of services provided by Rivian may be governed by additional terms provided through the Website.

9. CONTACTING RIVIAN

9.1. If you have any questions and/or remarks regarding these Rivian Terms you can contact Rivian by email at customerservice@rivian.com.

10. UPDATES TO THE RIVIAN TERMS

10.1. Rivian may modify these terms and conditions at any time with or without notice to you. Your continued use of the Website will be deemed as acceptance of any such new terms and conditions.

10.2. These Rivian Terms were most recently updated on 15/02/2024.