What is a pre-term inspection?
Rivian leases include a pre-term inspection that can be completed at your location to identify any billable damage on your vehicle before returning it. This inspection will be used by Rivian Financial Services to determine if your vehicle exceeds the wear and use guidelines.
Scheduling a pre-term inspection in advance of your vehicle return will help identify any repairs that could avoid additional lease-end fees.
Scheduling a pre-term inspection
Contact OPENLANE Inspections to get started. We recommend conducting your pre-term inspection within 60 days of your lease maturity date or your intended lease return date, whichever comes first. Vehicles with an expired pre-term inspection are subject to reassessment.
Scheduling vehicle repairs
If you'd like to schedule any repairs, request service in the Rivian app or contact a Rivian Certified Collision Center. Once repairs are complete, inform Rivian Financial Services by sending a secure message that includes all receipts, or by calling (844) 868-2153.
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