Two-factor authentication is required when logging into your Rivian account and Rivian app.

While you can choose your preferred method of authentication (email, SMS or third-party authenticator app), this feature can’t be fully disabled. 

Can I disable two-factor authentication? 

Charging

Service

Warranty

Insurance

Account

Support documents

Ownership

Profile and password

Customer support

About charging

About our vehicles

About reserving

Adventure Gear

At home

Battery and range

Careers

On the road

Charging Privacy

Collision Centers

Who we are

Vehicle Privacy

Mobile App Privacy

Web and Other Interactions Privacy

Privacy

Company

Connect+

Preparing for delivery

Registration and fees

Delivery

Demo drives

Deposits and refunds

Driver+

Features and functionality

Financing and payments

Fleet

Orders and returns

Wheels and tires

Gear Shop

General specifications

Incentives

Off-road performance

Orders, cancelations and returns

Servicing a Rivian vehicle

Roadside Assistance

Recall Information

Vehicle

Packages and options

Vehicles

Storage

Specifications

Upfit

Products

Reserving and configuring

Trade-ins

Purchasing process

Visit us

Rivian experiences

Purchasing

supportWidget

Footer - /r1t

navigation-r1t

Footer - /r1s

navigation-r1s

Footer - /r2

Footer - /fleet

/configurations/list

Shop new inventory

/configurations/list?INVENTORY_TYPE=PRE_OWNED_VEHICLE

Shop pre-owned

/spaces

Spaces

/gear-shop

navigation-gear-shop

/our-company

Our Company - Quote Image - Desktop

Our Company

Footer - Stories

Stories

Footer - Terms

Terms

Footer - Privacy

Footer - Legal

Legal

Footer - Recalls

Recalls

Footer - Accessibility

Accessibility

Footer Media

Footer Newsletter Background Circle

Education - Column

Education

/experience/pre-owned

Pre-Owned

/experience/purchasing

/experience/charging

/experience/insurance

/experience/service

Company - Column

/investors

Investors

Resources - Column

Resources

/support

Support

Footer - LinkedIn

Linked-In SVG

LinkedIn

Footer - Instagram

Instagram SVG

Instagram

Footer - X

Rivian X Page – X Icon

Footer - YouTube

YoutTube SVG

Youtube

Did you get the answer you needed?

Chat

Contact us any time. We typically respond within one business day. (kbgroup)

customerservice@rivian.com - kbgroup

Email - kbgroup

(888) RIVIAN2 (kbgroup)

Call

Contact us

Demo Drive

Our spaces

Visit

All Gear

Charging Products

Vehicle Gear

Lifestyle

Charging with Rivian

Charging tools

Charging products

Pre-owned

Mission and Purpose

Leadership

Contact Us

Support Center

Shop R1S

1-6 week delivery

Shop R1T

1-12 weeks delivery

Build

Explore

Shop

Preowned

/r1s - Global Nav Media

/r1s - Global Nav Media Image

Starting at $75,900

R1T - Explore

R1T - Shop

/r1t - Global Nav Media

/r1t - Global Nav Drawer Image

Starting at $69,900

Explore R2

Reserve R2

Reserve

/r2 - Global Nav Media

/r2 - Global Nav Drawer Image

Starting at $45,000

Explore R3

/msp - Global Nav Media

/msp - Global Nav Drawer Image

Explore Fleet

Start a Fleet Order

/fleet - Global Nav Media

/fleet - Global Nav Drawer Image

{title} - Support Center - Rivian

Rivian Support

Support Search

Can I disable two-factor authentication?  - Support Center - Rivian