Account

Charging

Service

Warranty

Insurance

Lease-end

Support documents

Ownership

Profile and password

Customer support

About charging

About our vehicles

About reserving

Adventure Gear

At home

Authorized Service Providers

Autonomy

Battery and range

Battery information

Careers

On the road

Charging Privacy

Collision Centers

Who we are

Vehicle Privacy

Mobile App Privacy

Web and Other Interactions Privacy

Privacy

Company

Connect+

Preparing for delivery

Registration and fees

Delivery

Demo drives

Deposits and refunds

Features and functionality

Financing and payments

Fleet

Orders and returns

Wheels and tires

Gear Shop

General specifications

Incentives

Maintenance

Off-road performance

Orders, cancelations and returns

Servicing a Rivian vehicle

Roadside Assistance

Recall Information

Vehicle

Packages and options

Vehicles

Storage

Specifications

Upfit

Products

Reserving and configuring

Trade-ins

Purchasing process

Visit us

Rivian experiences

Purchasing

How charging works

Charging at home

Plan a roadtrip

Explore charging map

Digital experience

Autonomy features

Vehicle connectivity

Visit our spaces

Learn about service

Get support

All gear

Adventure gear

Charging products

Apparel

Book your demo drive and experience Rivian on the road

supportWidget

Footer - /r1t

navigation-r1t

Footer - /r1s

navigation-r1s

Footer - /r2

Footer - /fleet

/configurations/list

Shop new inventory

/configurations/list?INVENTORY_TYPE=PRE_OWNED_VEHICLE

Shop pre-owned

/spaces

Spaces

/gear-shop

navigation-gear-shop

/our-company

Our Company - Quote Image - Desktop

Our Company

Footer - Stories

Stories

Footer - Terms

Terms

Footer - Privacy

Footer - Legal

Legal

Footer - Recalls

Recalls

Footer - Accessibility

Accessibility

Footer Media

Footer Newsletter Background Circle

Education - Column

Education

/experience/pre-owned

Pre-Owned

/experience/purchasing

/experience/charging

/experience/insurance

/experience/service

Company - Column

/investors

Investors

Resources - Column

Resources

/support

Support

Footer - LinkedIn

Linked-In SVG

LinkedIn

Footer - Instagram

Instagram SVG

Instagram

Footer - X

Rivian X Page – X Icon

Footer - YouTube

YoutTube SVG

Youtube

Chat

Contact us any time. We typically respond within one business day. (kbgroup)

customerservice@rivian.com - kbgroup

Email - kbgroup

(888) RIVIAN2 (kbgroup)

Call

Contact us

Support Center

Support Search

Access Rivian's customer support resources for help with vehicle or account issues. Find detailed answers to your questions and get the support you need.

Rivian Customer Support: Contact & Assistance - Support

Is there a Customer Service team?

How do I download the Rivian app?