How does purchase and delivery work?

We’re focused on creating a seamless and convenient experience that guides you from configuration to the first time you drive your vehicle — including service center pickups and home deliveries where available.

Your Rivian Guide will be in touch to help you prepare for delivery based on your configuration, location and when you placed your preorder or reservation. At that time, you can complete any remaining steps to take delivery from your Rivian Account, including finalizing your payment method and applying for financing, trading in your current vehicle and completing any remaining documents.

On delivery day you can track your vehicle’s journey through the Rivian app and upon arrival set it up as a digital key so you can immediately get on the road. To get better acquainted with your vehicle, you can ask a Rivian Field Specialist for a walkthrough or explore on your own time.

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