How does service work?
Rivian provides convenient and comprehensive service coverage. Whether you need maintenance or repairs we’ve got you covered in all markets where Rivian vehicles are sold.
Service concerns can be reported through the Rivian app or directly with our Service Support team who will contact you to schedule an appointment. We are building out a network of Mobile Service vehicles that will come to you when service is needed. For vehicles that need to visit a physical service location, we will pick up your vehicle and bring it in to one of our service locations.
And for unplanned service needs, our Service Support and Roadside Assistance teams are always here to support.
Learn more about Rivian service options.