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Whether you need maintenance or repairs, we have service available in all markets where Rivian vehicles are sold. 

Service - Support Center - Rivian

What is servicing an Electric Adventure Vehicle like?

How will service work?

Will Rivian have Service Centers?

How do I service my vehicle if I do not live near a Rivian Service Center?

What services can be done with Mobile Service?

Will Rivian provide Roadside Assistance?

How long is Roadside Assistance included with my vehicle?

How can I schedule a service appointment?

When calling about service, who do I call — the Service Team or my Guide?

Can I take my Rivian vehicle to a third party repair shop?

What are remote diagnostics?

How do over-the-air (OTA) updates work?

Will Rivian be able to service vehicle gear and accessories like the Camp Kitchen?

Is there a Customer Service team?