How will service work?
Rivian will provide convenient and comprehensive service coverage. Whether you need maintenance or repairs we’ve got you covered in all markets where Rivian vehicles are sold.
Service can be scheduled from the Rivian app and with our Customer Service team. We are building out a network of mobile service vehicles that will come to you when service is needed. For vehicles that need to visit a physical Service Center, we will pick up your vehicle and bring it in to one our service locations.
Beyond the service visits you can plan for, you’ll have access to our Customer Service and Roadside Assistance teams for nearly every question, curiosity and help that your journey may need.