Rivian Beta Product Terms
Terms applicable to access and use of Rivian beta product offerings
Last updated: January 5, 2023
Applicability
Rivian, LLC ("Rivian") at its sole discretion, intends to test certain products, services, features, enhancements, and/or developments ("Rivian Beta Products") by making such Rivian Beta Products available to select purchasers and/or users of Rivian products and services before general commercial release. If available, the Rivian Beta Products are made available to you on a public collaborative beta basis. You will be given complimentary or reduced-cost access to Rivian Beta Products that are otherwise not available to the public, as determined in Rivian’s sole discretion. The purpose of providing Rivian Beta Products is for Rivian to collect feedback, at Rivian’s sole discretion on the quality, usability, operation, and desirability of these products and services to customers.
You understand and agree that your use of the Rivian Beta Products is voluntary and does not create a legal partnership, agency, or employment relationship between you and Rivian. If you have questions or concerns about your use of the Rivian Beta Products, please contact Rivian at customerservice@rivian.com.
Customer Agreement
You Agree that by using the Rivian Beta Products, you are bound by the Rivian Terms including the Dispute Resolution – Arbitration, Class Action Waiver section which requires arbitration on an individual basis to resolve disputes, rather than jury trials or class actions.
Rivian Account and Payments
In order to use Rivian Beta Products, you may be required to create and maintain a personal account (the "Rivian Account"). Rivian Account creation requires you to submit certain personal and payment information. You agree to maintain accurate, complete, and up-to-date information in your Rivian Account. You are responsible for all activity that occurs under your Rivian Account, and you agree to maintain the security and secrecy of your Rivian Account username and password at all times. Some of the available Rivian Beta Products may result in the option to make additional purchases or incur additional charges via the saved payment information in your Rivian Account. Customer agrees that Rivian’s Payment Terms apply to all payments made or due related to use of the Rivian Beta Products. You agree to review Rivian’s Payment Terms before requesting additional cost products or services, and by making such request, you agree to be bound by the Payment Terms. You agree that you are responsible for any and all charges incurred through your Rivian Account. You agree that, even in the event of a dispute, you are nonetheless responsible for prompt and full payment of such incurred charges, some portion of which may be remitted by Rivian if the dispute is resolved in your favor.
Available Products, Services, and Discontinuation
All Rivian Beta Products are provided and included at Rivian’s sole discretion. Any or all Rivian Beta Products may be changed, modified, removed, and/or discontinued at any time, without notice. Your agreement to these terms and conditions or decision to use the Rivian Beta Products in no way obligates Rivian to offer any future product or service of any kind. At Rivian’s sole discretion, Rivian reserves the right to discontinue this public beta and may offer similar products to the Rivian Beta Products in the future. Rivian intends to charge for the same or similar products and services in the future even if such products and services were offered as complimentary Rivian Beta Products. Any Rivian Beta Products are subject to these terms and conditions and the Rivian Terms. During your use of the Rivian Beta Products, Rivian is not obligated to provide you support or additional services related to the Rivian Beta Products. Some of the Rivian Beta Products are provided by, through, or with third parties and may be subject to separate contractual agreements, licenses or terms and conditions. By using the Rivian Beta Products, you agree to and shall comply with any such third-party agreements, licenses, or terms and conditions. Any mentions or references to third-party products or services in advertising or promotion of Rivian Beta Products is for informational purposes only and is not an endorsement or recommendation by Rivian.
You agree that by using any of the Rivian Beta Products, you are bound by these Rivian Beta Product Terms and any terms and conditions applicable to the particular Rivian Beta Products you access or use.
Charging Services
You acknowledge and agree that, to the extent the Rivian Beta Products include access to and use of any Rivian proprietary (Rivian Adventure Network and Rivian Waypoint chargers) or third-party charging services or products, your use of such charging services or products is subject to the Charging Terms.
Wireless Connectivity
Rivian vehicles are internet connected vehicles and Rivian may, at its discretion, make enhanced vehicle connectivity options available to you to provide certain enhanced infotainment or other connected services ("Enhanced Connectivity Services") as part of the Rivian Beta Products. You acknowledge and agree that your access to and/or use of any Enhanced Connectivity Services is subject to the Rivian Terms and the Rivian Privacy Notice, as applicable.
Wireless Hotspot
You acknowledge and agree that your access to or use of the in-vehicle wireless hotspot capabilities of a Rivian vehicle as part of any Rivian Beta Product is subject to AT&T’s Wi-Fi Terms & Conditions at att.com/USTermsandconditions and Privacy Policy at att.com/privacy. You also are aware that AT&T’s network management practices are available at att.com/broadbandinfo.
Pricing
Certain of the Rivian Beta Products may be presented to you as "free," "no cost," "complimentary," or other similar descriptions. Use of such terms is intended to indicate that no charge will be made to the Payment Method (as defined in the Payment Terms) you have on file in the Rivian Wallet (as defined in the Payment Terms). Account histories you may have related to such Rivian Beta Products may show that charges have accrued to your account with a discount applied so that no charge would result to your Payment Method(s). For the avoidance of doubt, the fact that no charge is made to your payment method(s) does not relieve you of (1) your obligations to conform to the various terms and conditions that are applicable to the Rivian Beta Products or (2) any liabilities that you may have based on your misuse of, damage to, or destruction of a Rivian product or service.
License Grant and Restrictions
Subject to the requirement of these terms and conditions, Rivian hereby grants to you, through your access or use of the Rivian Beta Products, a personal, revocable, non-transferable, non-exclusive, limited license to use such Rivian Beta Products for testing and evaluation purposes and only in connection with the Rivian Beta Products. This license does not grant you any other rights in any software, services, products or related intellectual property that is related to the Rivian Beta Products ("Rivian’s Content"). Except as expressly authorized by Rivian, you agree not to use, sell, license, rent, modify, copy, reproduce, transmit, publicly display, or otherwise distribute Rivian’s Content. Rivian’s Content is protected by copyright and other intellectual property laws, regulations and treaties around the world. All such rights under these laws are fully reserved by Rivian.
Feedback
Rivian wants your feedback on the Rivian Beta Products, and Rivian will provide you, at Rivian’s sole discretion, the opportunity to provide information on the usability of Rivian Beta Products, their desirability, and/or your willingness to pay for such products and services. You agree that Rivian may contact you from time to time to solicit this feedback via email, questionnaires, phone calls, the Rivian App and other methods. You agree that you will provide feedback as requested, and Rivian will be free to use information that you provide, without compensation, for any purpose and for any duration. You hereby agree that Rivian shall own all feedback, comments, suggestions, ideas, concepts and changes that you provide to Rivian regarding the Rivian Beta Products and all associated intellectual property rights, and you hereby assign to Rivian all of the right, title and interest thereto, including without limitation rights to make changes to Rivian Beta Products in ways that benefit Rivian and other customers.
Privacy
The information you provide to Rivian will be used in accordance with Rivian’s Privacy Notice, which is incorporated herein by reference. Please read our Privacy Notice carefully to understand Rivian’s practices regarding your information and how it will be treated. If you have questions regarding our Privacy Notice, you should contact us by email at customerservice@rivian.com.
Disclaimer of Warranties
By their nature, the Rivian Beta Products may not function properly or may have other problems, and the testing and quality assurance of the Rivian Beta Products may not be complete. Without limiting any disclaimer of warranty or other limitation stated herein, you agree that Rivian Beta Products may contain errors affecting their proper operation. YOU ACCEPT THE RIVIAN BETA PRODUCTS "AS IS." RIVIAN MAKES NO WARRANTY OF ANY KIND REGARDING THE RIVIAN BETA PRODUCTS. RIVIAN HEREBY EXPRESSLY DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS. RIVIAN DOES NOT WARRANT THAT THE RIVIAN BETA PRODUCTS WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE RIVIAN BETA PRODUCTS WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE RIVIAN BETA PRODUCTS WILL BE CORRECTED. THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE RIVIAN BETA PRODUCTS REMAINS WITH YOU.
