What COVID-19 safety precautions is Rivian taking?
Our staff will be wearing masks and we ask that you do too.
Masks are required in both indoor and outdoor areas regardless of vaccination status. To ensure the safety of our guests and employees, we ask that you remove your mask only when eating or drinking.
This includes our Drive Coach who will be in the vehicle to guide you through your drive experience. Our drives will be held with a partially open window configuration, based on studies that Rivian's Environmental, Health & Safety team performed to develop a comfortable and effective setting which increases cabin air exchange while driving. Additionally, all Drive Coaches at First Mile experiences will be fully vaccinated.
Appointment times and other space considerations have been made in order to ensure appropriate social distancing. Our staff will be cleaning all vehicles in between drives, high traffic areas & surfaces, as well as touch points in accordance with CDC best practices. Please be sure to follow event staff instructions and other messages while attending the event.
Rivian employees will be sanitizing all common touchpoints and surfaces that have been in contact with a customer.
If you or anyone in your party has tested positive for coronavirus in the past 14 days or are currently experiencing or have experienced within the last 24 hours any of the following symptoms, or have been contacted by a contacted by a public official and determined to be in close contact with a confirmed case of coronavirus, then we ask that you refrain from attending the event at this time.
Fever or Chills
Fatigue or tiredness; muscle or body aches and pains
Nasal Congestion or runny nose
Shortness of breath or difficulty breathing
Nausea, Vomiting, or Diarrhea
New loss of taste or smell
New, unusual, or long lasting headache
In the event of an outbreak, Rivian has protocols in place to contact individuals who might have been exposed to an individual with a positive test result.