You’ll manage your preorder and profile information from your Rivian Account. We’ll also share important information about next steps and updates as your delivery date approaches. If you don’t have a preorder, you’ll be asked to create a Rivian Account when checking out after you configure an R1T or an R1S.

What do I need a Rivian Account for?

About charging

About our vehicles

About preordering

Profile and password

Customer support

Account

Adventure Gear

At home

Battery and range

Careers

On the road

Charging

Who we are

Directed share program

Company

Preparing for delivery

Registration and fees

Delivery

Demonstration drives

Deposits and refunds

Driver +

Features and functionality

Financing and payments

General specifications

Incentives

Insurance

Membership

Off-road performance

Orders, cancelations and returns

Servicing a Rivian vehicle

Roadside Assistance

Service

Warranty

Support documents

Ownership

Packages and options

Preordering and configuring

Vehicles

Storage

Specifications

Products

Trade-ins

Purchasing process

Visit us

Rivian experiences

Purchasing

Experience Overview Hero - Desktop

Experience

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Our Company

Terms

Privacy

Footer Media

Footer Newsletter Background Circle

Purchasing Page Hero - Desktop

Stories

Charging Hero - Desktop

Support

Membership Icon

Insurance Hero - Desktop

Newsroom

Service Hero - Desktop

Footer Social Icon Instagram

Instagram

Footer Social Icon Twitter

Twitter

Footer Social Icon Youtube

Youtube

Footer Social Icon LinkedIn

LinkedIn

Header - Desktop

Header Logo

Rivian Logo Lockup - White

R1T Hero Desktop

R1S Hero Desktop

Sign In

Sign Out

Overview

Homepage Stories-A space to gather-Desktop

A space to gather

Homepage Stories-Electrifying the TAT-desktop

Electrifying The TransAmerica Trail

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Protecting what we love

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Let's just drive

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Preview Event Page

Chat

Contact us any time. We typically respond within one business day.

customerservice@rivian.com

Email

(888) RIVIAN1

Call

Contact us

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What do I need a Rivian Account for? - Support Center - Rivian