What is the Adventure Gear Return Policy?
Rivian Adventure Gear and Lifestyle Merchandise may be returned within 30 days of receipt in their original condition for a full refund. We will not deduct shipping or restocking fees from your return credit.
Some exclusions apply, listed below:
NACS DC Adapter
We will honor warranty claims to replace defective adapters. The NACS DC adapter is not eligible for returns or refunds.
Rooftop Tent
Rooftop Tents are eligible for a full refund if returned within 30 days of receipt in the condition you received it and in the original packaging.
Rivian Wall Charger
Wall Chargers are eligible for a full refund if returned within 30 days of receipt in the condition you received it.
If you purchase your Wall Charger as part of a vehicle purchase transaction, the 30-day period will begin on the later of the day you receive the wall charger or the day you receive your vehicle.
We will not deduct shipping or restocking fees from your return credit, but costs of installation services are not refundable. At your request and cost, we can assist with coordinating removal of an installed Wall Charger by a certified electrician.
Did you get the answer you needed?