What is the Rivian Wall Charger Return Policy?
Rivian Wall Chargers are eligible for a full refund if returned within 90 days of receipt in the condition you received it.
If you purchase your Wall Charger as part of a vehicle purchase transaction, the 90-day period will begin on the later of the day you receive the wall charger or the day you receive your vehicle. Rivian Wall Chargers that have been installed are only eligible for a full refund if returned within the 7-day vehicle return policy.
We will not deduct shipping or restocking fees from your return credit, but costs of installation services are not refundable. At your request and cost, we can assist with coordinating removal of an installed Wall Charger by a certified electrician.